Who Can Make Account Changes?

Understand how Emerald Intel user and account changes are managed.

What you'll learn

Who handles account-level changes and how to request them.

Account changes go through Client Success

Emerald Intel does not use a separate customer administrator role for account changes. Changes to users and most account information are handled by the Emerald Intel Client Success team.

Common requests

  • Add a user
  • Remove or deactivate a user
  • Update account information
  • Get help with access or login issues

How to request a change

Email support@emeraldintel.ai with the details of the change you need.

Related resources

→ Managing Emerald Intel Users

→ Updating Account Information

→ Password & Login Help

Still need help?

We're here to help. Contact the Emerald Intel Client Success team at support@emeraldintel.ai.